This privacy policy applies to the Nuclos app (the “App”). It explains which personal data is processed when you use the App.
1. Controller
Novabit Informationssysteme GmbH
Mühlweg 2, OCM
82054 Sauerlach, Germany
Phone: +49 (0) 8104 6473-0
Email: info@nuclos.de
Website: www.nuclos.de
2. Data Protection Officer
Attorney Sascha Weller, Institut für Datenschutzrecht, Ziegelbräustraße 7, 85049 Ingolstadt, Germany, Tel. +49 (0) 841 – 885 167 15, Email: ra-weller@idr-datenschutz.de
3. Purpose and function of the App
The App is a generic client for a Nuclos system. It connects exclusively to the server you configure yourself. The App itself does not perform any processing of your content data and does not transmit any data to the App provider.
4. Data stored on the device
For sign-in, the App stores locally on your device: the configured server address(es) and, if you enable it, your credentials for biometric sign-in. This data remains on the device (in the operating system’s secure keystore when biometric sign-in is enabled) and is not transmitted to us. When you sign out, stored credentials for the respective server are deleted.
5. Communication with the Nuclos server
All content data (business objects, documents, reports, etc.) is exchanged exclusively between the App and the server you have chosen (encrypted via HTTPS, provided the server supports it). The operator of the respective Nuclos server is responsible for processing this data. Please refer to that operator’s privacy notices for the data processing carried out there.
6. No tracking, no advertising
The App does not use any analytics, tracking, or advertising services and does not set advertising cookies. No user profiling takes place.
7. Subscription and third-party providers (RevenueCat)
The App and any subscription, including a free trial period, are handled through the respective app store (e.g. Apple App Store). Purchase and billing data is processed by the store operator under its own responsibility.
To check and manage the subscription status, the App uses the RevenueCat service (RevenueCat, Inc.). Technically required information about the purchase or subscription status (e.g. anonymous app user identifiers, product identifiers, purchase status) may be transmitted to RevenueCat. RevenueCat processes this data under its own responsibility as a processor or in accordance with its privacy notice (https://www.revenuecat.com/privacy). We do not receive personal payment data from this and only receive anonymized or aggregated sales information.
8. No user account with the App provider
The App does not offer registration of an account with Novabit Informationssysteme GmbH. Credentials belong to the Nuclos server you have chosen; their creation and deletion are the responsibility of that server’s operator (or its administrator). The subscription is tied to your App Store account and is independent of the Nuclos user account.
9. Legal basis
Insofar as the App processes personal data, this is done to fulfil the usage agreement (Art. 6(1)(b) GDPR) and on the basis of our legitimate interest in a secure and functional operation (Art. 6(1)(f) GDPR).
10. Your rights
Under the GDPR, you have the right to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), and data portability (Art. 20), as well as a right to object (Art. 21). You may also lodge a complaint with a data protection supervisory authority.
For deletion of your Nuclos user account, contact the operator of the respective server. You can cancel the App Store subscription in the store’s subscription settings; credentials stored locally on the device are deleted when you sign out.
11. Contact
If you have questions about privacy in the App, you can reach us at info@nuclos.de or through the channels listed in the Imprint.