Starting point

BusinessBike connects more than 40,000 employers, their employees, specialist retailers, and self-employed users as a leading company bike leasing provider in Germany. Contract management previously ran on paper forms and postal workflows. Each party had to wait for physical documents, track them manually, and correct errors by hand. This was time-consuming for all sides, and a growing dealer network of over 6,000 retailers made the paper-based approach harder to scale as the business expanded.

Solution

Nuclos serves as the central data hub and maps every process step from application to billing. Interfaces connect the lessor and insurer to ensure end-to-end flows without media breaks. Status fields and mandatory data points are checked automatically; stakeholders receive notifications when steps are open. A web portal gives all roles real-time visibility: employers, retailers, and leasing users see the current status of their contracts at any time. All parties have captured contract data digitally in the shared portal since 2019.

Result

Contract processing now takes seconds instead of days. Retailers and companies save significant time on administration; users receive their bikes faster. Error rates fall as status and mandatory fields are validated automatically. Processes stay efficient and transparent as the dealer network continues to grow, without added administrative overhead.